The Opportunity
Crewe Town Council operates its digital services from the central office location and requires responsive IT support on an ongoing basis. The current contract ends on 30/09/2025 and the contract term will be for 3 years from 01/10/2025.
The Council has elected to utilise a Request for Quotation (RFQ) procurement process to select an appropriate partner for this requirement and has invited several providers to submit their costs.
The decision will be made on the basis of best value, consideration of local supply and physical accessibility to our site and service standards, as well as cost.
How to Submit a Quotation
Providers expressing an interest in this opportunity are required to submit;
- A detailed Cost breakdown
- Examples of relevant experience
- Service standards and responsiveness
- Added value service standards
Submissions should contain (but not be restricted to):
- Detailed cost breakdown for the duration of the contract
- Service levels, standards and parameters
- Evidence of suitability for the contract
- Submissions should be accessible and all information clearly identifiable
- Submissions should be digital and sent to [email protected]. Submissions will not be opened until after the closure date.
Further information
RFQ IT Support Services document.
Queries
Please email [email protected] with any queries.
Deadline: 12 noon on Friday 31st January 2025.